Copyright Notice Policy
Trillium Websites (1001790863 Ontario Inc., operating as Trillium Websites) hosts websites for businesses in Canada. If you believe a website we host uses your copyright-protected work without permission, this page explains how to tell us and what we do. We follow Canada's notice-and-notice regime under the Copyright Act (sections 41.25 to 41.27). It is not the US "notice and takedown" system, and a notice alone does not make us remove a website.
Sending a notice of claimed infringement
Email [email protected], or write to 1001790863 Ontario Inc., operating as Trillium Websites, [TO FILL: Trillium Websites mailing address, Canada]. Under section 41.25(2) of the Copyright Act, a notice must be in writing and must:
- state your name and address (and those of anyone acting for you);
- identify the work or other subject matter you say is infringed, and your claim to own the copyright in it;
- identify the website address (URL) and the material on it that you say infringes;
- describe the infringement you claim;
- give the date and time of the claimed infringement (it can be when you saw it).
A notice may not include an offer to settle, a demand for payment or personal information, or a link to such an offer or demand (section 41.25(3)). We don't forward notices that do.
What we do with a valid notice
- We forward it. As soon as feasible, we send the notice electronically to the owner of the website (the person who claimed it and the account's billing contact), and we tell you that we have forwarded it, or why we couldn't (section 41.26(1)(a)).
- We keep records. We keep records that identify the website owner for six months from the day we receive the notice, or for one year if you tell us within those six months that you have started a court case about the claim (section 41.26(1)(b)).
- We don't decide the claim. Whether the material infringes is for you and the website owner, or a court, to settle. A website owner who receives a notice can contact you, change the material in the editor, or ask us for help.
We may still act on our own under our Terms of Service, for example where a court orders it or where material is plainly unlawful, and we may close the accounts of owners who repeatedly post material they have no right to use.
Other problems: report abuse
For problems that are not about copyright, such as phishing, malware, impersonation, trademark misuse, false or harmful content, or a privacy concern about a website we host, email [email protected] with the website address and what is wrong. For personal-information requests you can also write to [email protected]. We review every report and act under our Terms of Service.